Terms + conditions

Portrait vouchers


You will be required to pay a refundable £25 booking deposit when arranging your appointment. The deposit is credited to your account and bookings will only be confirmed once this has been paid. The deposit can be refunded from the time your online viewing gallery goes live, however most customers choose to use it as part payment towards their order. If an order is not placed then the deposit will be returned at this point. The photographer requires at least 72 hours notice to cancel or reschedule an appointment and thus, failure to give this notice will result in the booking deposit becoming non-refundable.


The entire copyright in the photographs (including ownership of all materials) is retained by Simon Withyman Photography at all times, throughout the world, unless otherwise agreed in writing.


Vouchers are valid for 6 months from the date of purchase, unless otherwise stated.


Photo shoots will be held at a location of your choice within Bristol and the surrounding areas provided the correct permissions can been given. If you prefer Simon to choose he can suggest different locations to suit your individual taste. Locations which are more than 20 miles outside of Bristol incur travel costs for petrol, at 45p per mile. If weather conditions are poor, photo shoots will be cancelled the day before or in the morning on the day of your appointment.


Your images will be uploaded to your private online viewing gallery within 10 days of your photo shoot. The photos are numbered for ease of ordering. Once they’re online clients will be offer an early bird price if an order is placed within 3 weeks of the gallery going live. Home visits can be organised if you are interested in wall products in order for Simon to give his professional advice on framing to complement your home decor. Completion of orders can take up to 4 weeks but in most cases will be ready in 2 weeks.


Portrait vouchers will not be refundable after 7 days from the date of purchase. Once the photo shoot has taken place no refunds will be given when an order has been placed. Any changes to an order need to made within 24 hours of the date of the order.


Once digital files from your photoshoot are handed over it’s your responsibility to take measures to ensure they’re securely backed up in several places. Simon Withyman Photography recommends portable hard drives & online cloud storage facilities. Simon Withyman Photography cannot guarantee files will be kept, however every measure is taken to keep them safe.


There is no right to reject photographs on the basis of style or composition as it is the client’s responsibility to view the photographer’s portfolio. In the event of technical problems with photographs Simon Withyman Photography will either reprint images or repeat the photo shoot.


Photo sessions may involve physical activity. This is undertaken at the your own risk. All children under the age of 18 need to be accompanied by a parent or parental guardian.

Commercial & business


An estimate will be sent to clients based on an initial brief outlining the photographic work being carried out. This will include but not limited to costs for time, expenses, production costs, image usage and retouching fees. All retouching is to be carried out in house and not by the client or a third party unless otherwise agreed in writing.


If the photographic job is outside the Bristol area or in a foreign country additional fees will be added including but not limited to travel expenses, accommodation, food, etc. These fees are to be agreed between Simon Withyman Photography and the client before the wedding day and paid separately. In the event of a cancellation of services all expenses already paid will be none refundable. 


50% of estimate price, all expenses and production costs must be paid in advance of the photo shoot. All other fees must be paid within 14 days of the invoice date. Where extra expenses or time are incurred by the photographer as a result of alterations to the original brief the client shall be be liable to pay such extra costs.


The photographer must be credited on all editorial uses, publications and in other cases if stated on the estimate.


There is no right to reject photographs on the basis of style or composition as it is the client’s responsibility to view the photographer’s portfolio. In the event of technical problems with photographs Simon Withyman Photography will either reprint images or repeat the photo shoot.


Performance of contracts is to subject to alteration or cancellation by Simon Withyman Photography owing to a cause beyond his control. In the unlikely event of any technical failure for whatever reason, liability shall be limited to a refund on monies paid excluding any booking fee and expenses incurred including but not limited to travel expenses and production costs etc. Simon Withyman Photography has full Public Liability insurance and Professional Indemnity insurance. Your statutory rights are not affected. 

Privacy policy


By subscribing to Simon Withyman Photography’s mailing list you have given consent to store your email address. Your email address is stored on our mailing list managed by MailChimp. Your information will not be shared with any third parties. You may unsubscribe from the mailing list at any time. The link to unsubscribe can be found at the bottom of all the newsletters sent to you.

Alternatively, you can send an email with UNSUBSCRIBE as the subject, to info@simonwithyman.com giving Simon your name and email address and you will be unsubscribed you from the list. I’m committed to protecting your information, but in the unlikely event of the breach of our database, we will contact you to make you aware of this.


You have the right to access personal information held about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact Simon at info@simonwithyman.com.


Simon Withyman Photography will always seek permission to publish your photographs on social media, online portfolios, magazine print and advertising. Simon will always respect your wishes if you prefer your photographs not to be used. 

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